Our Privacy Policy

Information We Collect

• Personal Information: Name, phone number, email address, residence area, and details about your transportation vehicle (if applicable).
• Usage Data: Information about how you interact with our website or app, including pages visited, time spent, and features used.
• Device Information: IP address, device type, operating system, and browser details.
• Location Data: Your geolocation, if you enable this feature on our app or website.

How We Use Your Information

• To provide and improve Fixawi’s services.
• To process your inquiries, bookings, and other requests.
• To personalize your experience by recommending relevant services.
• To analyze and enhance the performance of our website and app.
• To communicate with you regarding updates, promotions, and offers.
• To ensure compliance with legal obligations and resolve disputes.

Third-Party Integrations

• Payment processors to handle transactions securely.
• Marketing or analytics platforms to improve advertising strategies.
• Service providers such as towing companies, insurance providers, or repair centers.
• We ensure that all third-party partners comply with applicable privacy laws and protect your information. You will be notified if we engage with any additional third parties beyond those mentioned here.

Sharing Your Information

• With Partners: To connect you with relevant service providers, such as car repair centers or insurance companies.
• For Legal Compliance: If required by law, regulation, or government request.
• For Business Transactions: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.
• We will not sell or rent your personal information to third parties.

Data Storage and Security

• Google Admin Console for secure data management.
• Meta Business Suite and Ads Manager for secure lead generation and marketing campaigns.
• Encrypted servers to store and process your data.
• Data is retained only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.

Your Rights

• Access and Portability: Request a copy of your data in a portable format.
• Correction: Update or correct inaccurate information.
• Deletion: Request the deletion of your data, subject to legal and operational requirements.
• Consent Withdrawal: Withdraw your consent to data collection or specific uses.
• Opt-Out: Choose not to receive promotional communications.
• To exercise these rights, contact us at support@fixawi.com.

Cookies and Tracking

• Essential Cookies: Required for core website or app functionality.
• Analytics Cookies: Help us understand how users interact with Fixawi.
• Advertising Cookies: Deliver personalized ads based on your preferences.
• You can manage your cookie preferences through your browser settings.

Future Updates and Expansions

• As Fixawi grows, we may expand our services, partner with new third parties, or introduce new features. These changes may require updates to this Privacy Policy. By continuing to use Fixawi after any updates, you acknowledge and agree to the revised policy.
• Provisions for Updates:
• 1. New third-party integrations will be covered under the existing terms, ensuring all partners adhere to privacy regulations.
• 2. Future services (e.g., insurance, mobile payments, or roadside assistance) will follow the same data security and usage protocols outlined in this policy.
• We will notify users of significant changes through email notifications, app or website announcements, or updated versions of this Privacy Policy accessible on our platform.

Contact Information

If you have questions about this Privacy Policy or how Fixawi handles your data, please contact us at support@fixawi.com.

Effective Date

This policy is effective as of [10/1/2024]. By using Fixawi, you consent to the collection, use, and sharing of your information as outlined above.